Competing in a service economy - how to create a competitive advantage through service development and innovation
- Författare
- Michael D. (Michael David) Johnson Anders Gustafsson
- (Anders Gustafsson, Michael D. Johnson., Includes bibliographical references (p. 173-181) and index.)
- Genre
- Ej skönlitteratur, Bibliografi
- Språk
- Engelska
| Förlag | År | Ort | Om boken | ISBN |
|---|---|---|---|---|
| Jossey-Bass | cop. 2003 | USA, San Francisco, Calif | xv, 190 sidor. ill. 24 cm. | 978-0-470-44821-2 |